What is CRM?

Customer Relationship Management (CRM) platforms help businesses to reduce costs, maintain efficient operations, and increase profitability by organizing and enriching customers’ portfolios, as well as automating needed business processes to nurture the customer’s satisfaction and loyalty.

Based on Microsoft Dynamics CRM, LINK Development helps you turn every customer into a happy one. We help you empower your business by capitalizing on rich and dynamic information flowing across different platforms and provide the tools to transform it into insightful reports in your CRM application.

LINK Development offers both ON-PREMISE and CLOUD-BASED Dynamics CRM solutions to meet your specific business needs. LINK Development also offers mobile CRM apps that allow you to manage your customer relationships via mobile devices.


Sales Force Automation


Customer Care


Marketing Management


Social CRM


Mobile CRM


Sales Productivity




CRM Online

Why LINK Development?

With 15+ years of expertise and as a 4th time winner of the global President’s Club for Microsoft Dynamics Award, LINK Development has become Microsoft’s Partner of Choice for developing and implementing Microsoft Dynamics solutions in the Middle East and Gulf regions.

LINK Development has also received the prestigious 2014 Microsoft Dynamics Inner Circle Membership Award for its outstanding customer commitment and sales achievement in the year 2014, putting the company on the forefront of the industry.



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Electricity Holding Company

Electricity Holding Company

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Mercedez Benz
Qatar Red Crescent
Misr El Kheir
Qatar Tourism Authority
Wadi Degla
Sale Co.
Thomas Cook

About us

LINK Development is a leading Technology Solution Provider in the Middle East and Worldwide. Founded in 1996, the company now operates through offices in Egypt (HQ), UAE, KSA, Qatar, Italy and Canada. 

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